FAQ

Frequently Asked Questions

Will these actually help my plantar fasciitis?

Yes. The Triple-Layer Arch Bridge directly targets the plantar fascia with contoured support that reduces strain from your first step. Most customers report significant improvement within the first week.

How should I choose my size?

We recommend ordering your regular shoe size. If you're between sizes or have wider feet, go up half a size. Our wide toe box gives extra room without needing to size up in most cases.

Do you offer free shipping?

Yes! We offer FREE worldwide shipping on all orders. Delivery typically takes 6-9 business days.

What if it doesn't fit or I'm not happy?

No worries! We offer a 30-day money-back guarantee. If you're not completely satisfied, contact us at support@kinnsole.com for a full refund.

Is there a break-in period?

No. KinnSole shoes are designed to feel comfortable from the first wear. The Triple-Layer Arch Bridge adapts to your foot shape immediately.

Are these good for neuropathy or diabetic feet?

Yes. The Mia NeuroFlex model is specifically designed for sensitive and nerve-damaged feet with a seamless interior that eliminates friction points.

How does Buy 2 Get 1 FREE work?

Add 3 or more pairs to your cart and the cheapest one is automatically free. No code needed. You can mix and match any styles.

How do I contact support?

Email us anytime at support@kinnsole.com. We typically respond within 24 hours.